Key Responsibilities

• Verify and process Quality Check orders according to company procedures and timelines.
• Cross-check product details, variants, specifications, images, and pricing to ensure accuracy before orders move forward.
• Review product quality inspection results and determine whether products meet company quality standards.
• Maintain accurate records of approved, rejected, pending, and replacement items.
• Coordinate with warehouse, sourcing, and operations teams to ensure smooth handling of Quality Check orders.
• Investigate and resolve product mismatches, incorrect variants, missing information, and quality-related discrepancies.
• Identify suitable alternative products or suppliers when items fail quality standards or become unavailable.
• Monitor Quality Check workflows and ensure all updates are accurately recorded in internal systems and trackers.
• Assist in managing returns, replacements, and follow-up actions related to quality issues.
• Prepare and maintain operational reports, trackers, and quality records.
• Escalate critical issues, delays, or recurring operational problems to the appropriate teams.
• Follow company SOPs and contribute to improving quality control processes, operational efficiency, and customer satisfaction.

Skills & Competencies

• Strong attention to detail and accuracy.
• Good analytical and problem-solving skills.
• Proficiency in Microsoft Excel and Google Sheets.
• Ability to work with data, reports, and operational trackers.
• Strong organizational and time-management skills.
• Ability to follow structured processes and make decisions based on defined guidelines.
• Good communication and coordination abilities.
• Positive attitude, willingness to learn, and ability to work in a fast-paced environment.

Qualifications

• Bachelor's Degree (completed or currently pursuing) in Management, Business Administration, Information Technology, Computer Science, or a related field.
• Freshers with strong analytical skills and attention to detail are encouraged to apply.
• Prior experience in operations, quality control, e-commerce, logistics, inventory management, data management, or similar roles will be an advantage.
• Basic understanding of e-commerce operations and order management processes is preferred.

What You Will Learn

• E-commerce operations and order management.
• Product quality verification and quality control processes.
• Data analysis, reporting, and operational tracking.
• Inventory and warehouse coordination.
• Process improvement and operational excellence.

Why Join Tudoholic?

• Gain hands-on experience in one of Nepal's fastest-growing e-commerce companies.
• Work closely with teams across Nepal and international markets.
• Learn practical skills in quality management, operations, and e-commerce.
• Be part of a collaborative and growth-oriented work environment.
• Contribute directly to customer satisfaction and business growth.

How to Apply

Please send your updated CV to: hr@tudoholic.com

OR

Apply Below.