Key Responsibilities

Operational Leadership & Strategy

• Lead and manage all operational functions across the organization.
• Develop and execute operational strategies aligned with business goals and growth plans.
• Establish scalable processes and systems to support business expansion.
• Drive continuous improvement initiatives to enhance efficiency, productivity, and service quality.
• Collaborate with senior leadership on operational planning, forecasting, and decision-making.

Procurement & Supply Chain Management

• Oversee procurement operations across international sourcing markets.
• Develop and maintain strong relationships with suppliers and sourcing partners.
• Monitor procurement performance, supplier reliability, and cost optimization initiatives.
• Ensure timely procurement and inventory replenishment to support business requirements.
• Identify opportunities to improve sourcing efficiency and reduce operational costs.

Inventory, Logistics & Fulfillment Management

• Oversee inventory planning, stock control, and warehouse operations.
• Ensure inventory accuracy and optimal stock availability.
• Lead logistics and fulfillment operations to ensure timely order processing and delivery.
• Monitor shipment performance and resolve operational bottlenecks proactively.
• Implement best practices for inventory and logistics management.

Team Leadership & Performance Management

• Lead, mentor, and develop high-performing operational teams.
• Establish KPIs, OKRs, and performance benchmarks across departments.
• Conduct performance reviews and support employee development initiatives.
• Foster a culture of accountability, ownership, collaboration, and continuous improvement.
• Ensure operational teams are aligned with company goals and objectives.

Process Improvement & Business Excellence

• Develop, review, and optimize Standard Operating Procedures (SOPs).
• Identify operational inefficiencies and implement effective solutions.
• Drive workflow optimization and process automation initiatives.
• Establish operational controls and quality standards across departments.
• Promote data-driven decision-making throughout the organization.

Technology & Systems Development

• Lead the implementation of technology-driven operational solutions.
• Improve visibility through dashboards, reporting tools, and performance tracking systems.
• Evaluate and implement systems that enhance operational productivity and scalability.
• Support digital transformation initiatives across operational functions.

Reporting & Business Analysis

• Monitor operational KPIs and business performance metrics.
• Analyze operational data and provide actionable insights to management.
• Prepare regular reports on operational performance, productivity, inventory, procurement, and logistics.
• Recommend strategic initiatives to improve profitability and customer satisfaction.

Required Skills & Qualifications

• Master's Degree in Business Administration (MBA), Management, Operations Management, Supply Chain Management, or a related field.
• Minimum 5 years of professional experience in operations, supply chain, logistics, e-commerce, retail operations, or business management.
• Minimum 2 years of experience in a leadership or managerial role.
• Strong leadership, people management, and decision-making abilities.
• Excellent analytical, strategic thinking, and problem-solving skills.
• Strong understanding of procurement, inventory management, logistics, fulfillment, and operational planning.
• Proficiency in Microsoft Excel, Google Sheets, reporting tools, and business analytics.
• Excellent communication, stakeholder management, and organizational skills.
• Ability to lead multiple teams and manage complex operational functions.

Preferred Qualifications

• MBA or Postgraduate Degree from a recognized institution.
• Experience in e-commerce, retail, import/export, supply chain, or technology-driven businesses.
• Experience managing cross-functional teams and large-scale operational processes.
• Knowledge of process automation, workflow optimization, and operational excellence frameworks.
• Professional certifications in Operations, Supply Chain, Project Management, or Business Management are an advantage.

Key Competencies

• Strategic Leadership
• Business Operations Management
• Supply Chain & Procurement Management
• Team Leadership & Development
• Process Improvement
• Data Analysis & Decision Making
• Project Management
• Change Management
• Stakeholder Management
• Business Growth & Scalability

Why Join Tudoholic Nepal?

At Tudoholic Nepal, we are building one of Nepal's fastest-growing e-commerce companies. This role offers the opportunity to lead critical business functions, drive operational excellence, and contribute directly to the company's growth and long-term success. You will work alongside ambitious teams, solve complex challenges, and play a key role in shaping the future of e-commerce in Nepal.

How to Apply

Please send your updated CV to: hr@tudoholic.com

OR

Apply Below.