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Operations & Logistics Manager

The Operations & Logistics Manager role is a unique opportunity to help drive quality and efficiency through optimisation of our logistics partners in their respective cities. This is a critical role as it directly correlates to continually improving the buying and selling experience on Tudoholic through a lower delivery time and cost, and an optimal customer service.  This role calls for a combination of strong analytical thinking, bias for decision-making & execution, and interpersonal skills to manage partnerships.

This is an aggressive business startup role, and this person will work directly with the Company CEO .

    • Set up Logistics Department for Tudoholic, identify & address problematic areas, and monitor day-to-day operations of the logistics team
    • Decide which 3PLs Tudoholic sellers should work with
    • Coordinate negotiation with 3PLs and conclude partnership agreements
    • Work with 3PLs in order to build an effective network of logistics solutions for our sellers. If needed, set up in-house logistics
    • Set aggressive targets in terms of successful deliveries, delivery time and value added services such as pick-up stations.
    • Ensure 3PLs delivers AAA performance
    • Perform heavy analysis of logistics KPIs to properly track delivery company performance and ensure high-quality buying and selling experiences on Tudoholic.
    • Evaluate the economic and strategic costs and benefits of each 3PL and work and execute strategies that benefit Tudoholic sellers.
    • Renegotiate conditions to ensure Tudoholic sellers benefit from optimized and cheap offers from 3PLs
    • Develop strong and scalable logistic processes
    • Work with 3PLs to develop & optimize strong processes for Tudoholic
    • Tudoholic sellers. Scale them up quickly but diligently, so they withstand growing volumes
    • Help 3PLs operate efficiently and ensure correct on-time deliveries, in particular by providing IT solutions
    • Identify and address challenges posed by various payment methods (existing and under development) to make sure customers and sellers are satisfied.
    • Hustle. Take ownership of Tudoholic logistics operations and do whatever it takes to get the job done!

Qualities we are looking for:

Bachelor's degree in engineering, business or similar field

  • A minimum of 1 years experience within a logistics or supply chain function
  • Solid understanding of an online marketplace operations and logistics setup
  • Advanced knowledge of Excel
  • Data driven decision making mentality and sound business judgment through strong analytical thinking
  • Ability to take initiative in a constantly-changing work environment
  • Flexibility, resilience and desire to learn

 What we offer you:

  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future Internet ventures
  • A unique experience in launching and scaling new internet concepts within Nepal
  • Becoming a part of a highly professional and dynamic team working around the world
  • A unique experience at working with the best brains and sharpest minds within Nepal and on the international scene

You need to be creative, flexible and have a start-up spirit. You enjoy challenges and are hungry to make a difference in Nepalese e-commerce. 

To apply, send us your CV on Please mention the role you would like to apply for in the Subject of the email.



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